BUSINESS

Dr. Soliman Fakeeh Hospital soars into top 15 Saudi brands: A testament to patient-centric care

February 19, 2024

In a resounding validation of its unwavering commitment to excellence, Dr. Soliman Fakeeh Hospital has ascended to the prestigious ranks of the top 15 Saudi brands for 2023, according to the highly anticipated NPS Benchmarking Report. This remarkable achievement, placing the hospital at an impressive 11th position, stems not from self-proclaimed accolades but from the voices that matter most – its patients.

The NPS Benchmarking Report is a trusted source for gauging customer loyalty and satisfaction across diverse industries within Saudi Arabia. Its unique methodology delves deeper than mere numbers, incorporating industry benchmarking, company-specific goals, and, most importantly, qualitative insights gleaned directly from patients. This comprehensive approach paints a nuanced picture of how a brand truly resonates with its audience.

Dr. Soliman Fakeeh Hospital's impressive ranking in the report can be attributed to its unwavering focus on patient-centric care. From the moment a patient steps through the door, they are met with a warmth and personalized attention that transcends the clinical setting. State-of-the-art facilities, cutting-edge technology, and a team of highly skilled and compassionate healthcare professionals come together to create an environment that prioritizes healing and well-being.

This recognition in the NPS Benchmarking Report stands as a testament to Dr. Soliman Fakeeh Hospital's unwavering dedication to its patients. By consistently exceeding expectations and prioritizing their well-being at every step, the hospital has not only solidified its position as a leading healthcare provider in Saudi Arabia but also earned the trust and loyalty of the very people it serves. This is a true mark of excellence, achieved not through self-promotion but through the genuine voice of patient satisfaction.

"This recognition is a deeply humbling validation of our relentless pursuit of patient-centric care," affirmed Dr. Mazen Fakeeh, President of Dr. Soliman Fakeeh Hospital. "Our team works tirelessly to create an environment where healing is facilitated, trust is fostered, and every interaction exceeds expectations. To see this reflected in the voices of our patients is truly the greatest reward."

As Dr. Soliman Fakeeh Hospital continues its upward trajectory, one thing remains certain: its unwavering commitment to patient-centric care will continue to be its guiding light, propelling it even further towards excellence and solidifying its place as a beacon of hope and healing in the Kingdom.


February 19, 2024
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